Help
Frequently asked questions
Everything we get asked most often, in one place. If your question is not here, get in touch — we answer within two business days.
Orders & delivery
- Where do you ship?
- How long will my order take?
- Something I want says it is made to order. What does that mean?
- Can I collect my order instead?
Returns & care
- Can I return something?
- My piece arrived damaged.
- Why does my piece look slightly different to the photo?
- How should I care for my piece?
Makers & selling
- How do you choose the makers you carry?
- I am a maker. How do I sell through Interiorem?
- Can I sell a piece I already own?
- Do you take on commissions?
General
- Do you have a physical store?
- What payment methods do you take?
- Do you offer trade or wholesale pricing?
- How do I get in touch?